{"id":2538,"date":"2023-07-27T10:42:27","date_gmt":"2023-07-27T10:42:27","guid":{"rendered":"https:\/\/gettingkey.shop\/?page_id=2538"},"modified":"2023-07-28T12:55:37","modified_gmt":"2023-07-28T12:55:37","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/gettingkey.shop\/?page_id=2538","title":{"rendered":"REFUND AND RETURNS\u00a0POLICY"},"content":{"rendered":"\t\t
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Refund and Returns Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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iptv-market.shop Store Does\u00a0<\/strong>offer refunds on Digital Products\/Services under certain conditions. However, we highly recommend that you get a trial\u00a0 before you make a purchase. the Store offer Refunds ONLY\u00a0<\/b>under these condtions :\u00a0Conditions :<\/strong><\/p>

  • We will refund completely only purchase which has been done in less than 24 hours. After 24 hours no complet refund can be processed.<\/li>
  • All other refund requests will be returned partially according to used period of the subscription IF there was an issue form our end that we couldn\u2019t fix in 72 hours. iptvmarket support team will contact users in all refund cases.<\/li><\/ul>

    We will not send refunds nor make partial refund if:<\/p>

    • Customer didn\u2019t like the channel line-up.<\/li>
    • Customer found another service.<\/li>
    • Customer refuse to apply the solutions we provide if he\/she have any issue.<\/li><\/ul>

      How much time it takes to get refunded ?<\/b><\/b><\/p><\/div>

      • If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer\u2019s bank account within 20 to 31 working days.<\/li>
      • However, there are cases in which a refund takes longer to process may up to 90 days. We are not responsible for this time frames and delays. We are not the payment provider, we are just the IPTV service provider.<\/li>
      • Every refund usually takes 20 to 90 working days to take place and it\u2019s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will try our best to refund any users immediately after seeing the request and checking user information.<\/li><\/ul>

        If some channels are freezing, buffering or not working sometimes:<\/strong>\u00a0Though almost all of our Servers are stable, sometimes some channels do freeze or doesn\u2019t work due to various reasons but it\u2019s not for permanently. Our expert engineers are always working to fix them.\u00a0Most of the times, these issues are temporary and caused by below reasons:<\/strong><\/p>

        • Customer internet fluctuations.<\/li>
        • Issue with the box\/apps\/customer setup in general.<\/li>
        • Your ISP has issue.<\/li>
        • Channel is down from server end.<\/li>
        • Customer change his\/her mind and wanted to withdraw\/switch between servers.<\/li>
        • Server update\/restart from our end (weekly performance necessary).<\/li><\/ul>

          In case user\/customer can\u2019t watch their IPTV subscription plan for 72 hours+ because of server issue or any other problems caused by us or our end, we will completely refund the package price or add all lost time on top of your subscription for free + some extra bonus we can negotiate together.\u00a0Contact us:<\/strong> If you have any questions about our Returns and Refunds Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          Refund and Returns Policy iptv-market.shop Store Does\u00a0offer refunds on Digital Products\/Services under certain conditions. However, we highly recommend that you get a trial\u00a0 before you make a purchase. the Store offer Refunds ONLY\u00a0under these condtions :\u00a0Conditions : We will refund completely only purchase which has been done in less than 24 hours. After 24 hours […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gettingkey.shop\/index.php?rest_route=\/wp\/v2\/pages\/2538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gettingkey.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gettingkey.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gettingkey.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gettingkey.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2538"}],"version-history":[{"count":10,"href":"https:\/\/gettingkey.shop\/index.php?rest_route=\/wp\/v2\/pages\/2538\/revisions"}],"predecessor-version":[{"id":2601,"href":"https:\/\/gettingkey.shop\/index.php?rest_route=\/wp\/v2\/pages\/2538\/revisions\/2601"}],"wp:attachment":[{"href":"https:\/\/gettingkey.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}